Content pieces, 2019–2021

Content pieces, 2019–2021

A representative sample of content created and managed by my Digital Content Team at Origin Energy through 2019 and 2020, and into 2021. It includes: Information pages Help and support content Blog posts Path-to-purchase widgets Asynchronous messaging & Live Chat...

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Origin Energy

Origin Energy

What a great team. As Senior Content Strategist, I work with a great team of UX writers, voice specialists and multimedia strategists. Our mission is to create radically simple content that delights and inspires. We do a lot of SEO,...

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Jetstar

Jetstar

Jetstar is transforming its booking engine and its broader website, rolling out new sites across all its regions. I'm crafting content for all English language sites – embedded with the Product teams, and liaising rigorously with the Brand, Marketing and Legal teams. Key...

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RMIT public site

RMIT public site

This was a project I sweated blood over for what seemed a looooong time. But a demanding day job can be a grand pursuit indeed when you're in the company of fine people, and my, it was a super crew. We were well underway...

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Experimental Psychology Conference 2016

Experimental Psychology Conference 2016

Every year, an Australian university hosts EPC, an annual conference that brings together some 300+ psychology academics and students (both undergrad and postgrad) - from Australia and internationally. In 2016 it is Melbourne University's turn, and I was hired to build...

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RMIT.com

RMIT.com

RMIT Global RMIT's global site - rmit.com - went live on 13 January 2014, following 6 months' development work. It is the first major implementation of RMIT's entire web transformation. As Senior Content Analyst, I had a key role in...

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Aconex

Aconex

I developed a process for reviewing and recasting much of the content on help.aconex.com - designing the content structure and rewriting to ensure it was customer focussed and user friendly. They were a great bunch of people to work for, and...

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